Thai Kyowa GMB Quality
Quality Assurance

Quality at Every Process

Thai Kyowa GMB is committed to consistent product quality through controlled processes, defect prevention, traceability and continual improvement to meet customer and applicable requirements.

Draft content — policy, certificates and KPI values can be updated later.
Our Commitment

Quality Policy

Replace this draft statement with the official approved TKG Quality Policy when ready.

“We strive to consistently provide products that satisfy customer expectations and applicable requirements through robust process control, defect prevention, continual improvement and the development of our people.”

Draft Quality Policy for website presentation
Management System

Quality Certifications

Update certificate numbers, issue dates and expiry dates with current approved information before final publication.

ISO 9001:2015 Certificate

ISO 9001:2015

Quality Management System supporting consistent control and continual improvement of manufacturing and related processes.

Certificate details: To be updated
IATF 16949:2016 Certificate

IATF 16949:2016

Automotive Quality Management System focused on defect prevention, process effectiveness and reduction of variation and waste.

Certificate details: To be updated
Built-In Quality

Quality Assurance Process

Quality is controlled throughout the manufacturing flow, not only at final inspection.

01

Incoming Material

02

Receiving Inspection

03

Production Process Control

04

In-Process Inspection

05

Final Inspection

06

Packing Verification

07

Delivery

Draft flow — adjust names to match the approved TKG process flow.
Product History

Traceability

A traceability system supports identification and tracking from incoming material through production, inspection, finished goods and shipment.

Material Lot
Production Lot
Inspection Result
Finished Goods
Delivery Lot
Customer
Add actual barcode / lot / ERP traceability details after internal confirmation.
Process Discipline

Quality Control Activities

Key activities supporting stable production quality and early detection of abnormalities.

Incoming Inspection

Verification of incoming material and components against defined requirements before production use.

First Piece Inspection

Confirmation of product characteristics at production start-up and after applicable process changes.

In-Process Control

Monitoring of process conditions and product characteristics during manufacturing.

Final Inspection

Final product verification prior to packing and release for shipment.

Calibration Control

Control of inspection, measuring and test devices according to defined calibration requirements.

Nonconforming Product Control

Identification, segregation, disposition and corrective action for nonconforming products.

Continuous Improvement

Problem Solving & Improvement

Structured problem solving and continual improvement help prevent recurrence and strengthen manufacturing processes.

PDCA
Kaizen
5 Why
Fishbone Analysis
8D / Corrective Action
Lessons Learned
Keep only the methods officially used by TKG.
Customer Focus

Customer Quality & Response

TKG aims to respond to quality concerns with timely containment, root-cause analysis, corrective action and verification of effectiveness.

  • Customer complaint control
  • Immediate containment
  • Root-cause analysis
  • Corrective action / 8D response
  • Effectiveness verification
  • Feedback and lessons learned
Performance

Quality KPI

Publish only verified figures approved for external communication. Placeholder values are intentionally left blank.

Customer Complaints

Update with approved KPI

Internal Defect Rate

Update with approved KPI

Corrective Action On-Time

Update with approved KPI
Recommendation: hide the KPI section until official figures are verified and approved.